Your account and computers
How many computers
Own Key Monthly, Own Key Lifetime and All-Inclusive work on 2 computers. With only a Credit Pack, the account works on any number of computers, all spending the same credits.
When an account already signed in on more than 2 computers gets one of the 2-computer plans, the 2 computers used most recently stay signed in and the others are signed out.
Move to a new computer
On a 2-computer plan, signing in on a third computer shows that both computers are in use. Choose Move my account to this computer: the computer you used longest ago is signed out, and after a move you wait 30 days before the next one. The rest of the sign-in form is in Install and sign in.
- The message says the plan is already in use on its computers, and how many
- signs out the computer you used longest ago; the next move waits 30 days
Unlink a computer
On your dashboard's Security page, Unlink next to a computer frees its place for another computer and signs the app on that computer out. On a 2-computer plan, unlinking shares the 30-day wait with moving.
Sign out
In the app, open Settings, then Account and click (tooltip "Log out") at the right of the Account title, beside (tooltip "Refresh"); the app asks you to confirm, then forgets the login on this computer and on the server. Log out shows only while you are signed in. Changing or resetting your password signs out every computer too.
- (tooltip "Refresh") reads your account again
- (tooltip "Log out") at the right of the Account title logs you out, after a card that asks you to confirm
- Account: your email
- Plan: every plan you hold, joined by a plus
- Status: what the server says about the plan, such as active
- Renews on: the next renewal; a plan that is ending says Ends on instead
- Credits left: all your credits, in amber when they run low
- Monthly credits: this month's credits and when they expire; the month's are spent before a pack's
The Account box lists what the server says about your account: Account, your email; Plan, every plan you hold, joined by a plus; Status; Renews on or, for a plan that is ending, Ends on and what follows it; Credits left in all, shown in amber when they run low; Monthly credits, the month's credits and when they expire; a line for your Credit Packs, with how many and when the next one expires; and, on Own Key Lifetime, how many days the app works offline. Hover a line that sums up several sources for the detail. Refresh reads it all again.
Delete your account
On your dashboard's Security page. It cancels your running subscriptions and deletes your data at once; see the Privacy Policy.